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PRIVACY POLICY

 

ABOUT OUR PRIVACY AND COOKIES POLICY :

Authcite Limited and its affiliates control the data provided to it by our panellists and those who otherwise participate in surveys, use our online platforms or browse our website (“user”).  If you are a user or panellist who registered with us thehyvv.com (referred to as “we”, “us”, “our”, or “Puplier”, “theHyvv”, “hyvv”, “Hyvv”) is the controller of your personal data. This means we choose why and how that data is processed.  We are based in United Kingdom.

 

Please note that we are in Alfa mode and we are launching our functionality for the first time. This means our application and software might have bugs and issues yet to resolve and might behave in unexpected ways. If you are not sure about using our software under these conditions, please refrain from using the hyvv platform. 

 

How to contact us

Your opinion matters to us – if you have any questions about our privacy policy or your privacy settings, please  submit your query  and a member of our dedicated team will respond to you. If you would like to email us please send it marked the “Privacy Team” to alex@thehyvv.com

 

PERSONAL INFORMATION WE COLLECT ABOUT YOU:

When you interact with our website or take part in our surveys, you provide us with the data that powers our business.  While there are certain data that you must provide to use some of our services, you control how much data you share with us. 

 

We will only retain your personal data for as long as we need to in order to fulfil the uses we describe in this notice (or until you exercise your right to erasure, which is explained in the  section about your rights ).

 

When you register with us we collect:

 

Contact details such as your name, email, demographic data and general economic and household information, your account login details, which will be your email address and the password that you have chosen

 

When you answer questions in surveys, or on our website or online platforms, we collect:

  • Your opinion on published articles and data generated by your actions such as voting or reviewing articles. 

  • Your opinions on platform functionality, usage and issues, and in respect of a particular article, researcher or university or other organisation or person. 


 

When you browse our website or use our online platforms, we collect:

  • Information through the use of cookies and similar technologies  

 

When you contact us or interact with our website or social media pages, we collect:

  • Any personal data that you may you provide about yourself, including your name and

  • contact details and the conversation history of our communications with you

  • Any comments you make on our website or social media pages, and

  • whether you have chosen to ‘follow’ any other member on our website

 

SPECIAL CATEGORIES OF PERSONAL DATA:

Some of the data that you provide us will fall within what EU Data protection law describes as ‘special categories of personal data’, such as your racial or ethnic origin, political opinions, religious beliefs or information concerning your health or sexual orientation. We use this information in the same way we use all the other information we collect, but the law requires that we have your explicit consent to collect and use it.

 

You will be explicitly asked to consent using those categories of data if you register an account with us. Each time we ask a question that falls into one of these categories, if you haven’t consented to our use of data in that category we’ll remind you that we need it. You will always have the option to skip these questions if you would prefer not to allow us to use that category of data, and you can always change your consent settings on your account page . From the moment you withdraw your consent for any category we will make no further use of any data you have shared in that category when producing research or providing services to our clients, unless and until you choose to re-consent.

 

INTERNATIONAL DATA TRANSFERS

 

We may need to transfer your information to other service providers in countries outside the

UK, such as US and countries in the European Economic Area (EEA). 

 

The EEA consists of countries in the European Union, Switzerland, Iceland, Liechtenstein and Norway. This kind of data transfer may happen if our servers (i.e. where we store data) or our suppliers and service providers are based outside the UK, or if you use our services and products while visiting countries outside the UK.

 

If we send your information to a country that is not in the UK, we will make sure that your

information is properly protected. We will always ensure that there is a proper legal agreement that covers the data transfer. In addition, if the country is not considered to have laws that are equivalent to UK data protection standards then we will ask the third party to

enter into a legal agreement that reflects those standards.

 

KEEPING YOUR PERSONAL INFORMATION SECURE:

 

We have specialised security teams who constantly review and improve our measures to

protect your personal information from unauthorised access, accidental loss, disclosure or

destruction. communications over the internet (such as emails) aren’t secure unless they’ve

been encrypted. Your communications may go through a number of countries before being delivered, as this is the nature of the internet.

 

We cannot accept responsibility for any unauthorised access or loss of personal information

that is beyond our control. We’ll never ask for your secure personal or account information by an unsolicited means of communication. You’re responsible for keeping your personal and account information secure and not sharing it with others. Our website may provide links to third-party websites. We cannot be responsible for the security and content of such third-party websites. So make sure you read that company’s privacy and cookies policies before using or putting your personal information on their site. The same applies to any third-party websites or content you connect to using our products and services.

You may choose to disclose your information in certain ways such as social plug-ins

(including those offered by Google, Facebook, Twitter and Pinterest) or using third-party

services that allow you to post reviews or other information publicly, and a third party could

use that information.

 

Social plug-ins and social applications are operated by the social network themselves and are subject to their own terms of use and privacy and cookies policies. You should make sure you’re familiar with these.

 

HOW WE STORE AND PROTECT YOUR PERSONAL DATA:

 

We do everything we can to protect your personal data from loss or misuse, and from

unauthorised access, disclosure, alteration and destruction.  This section describes some

of the measures we take to ensure that your personal data is secure:

 

We use data centres that have a high level of physical security measures to host and protect your data and our systems; if you ever think that you have found a security issue or vulnerability in one of our systems please let us know at shirosh@thehyvv.com

 

We use encryption to secure your personal data whilst it is in transit using TLS

and in storage using encryption;

 

Our website may from time to time contain links to and from other websites.  If you

follow a link to any of those websites, please note that those websites ought to have their

own privacy notices and that we do not accept any responsibility or liability for those

websites.  Please check those privacy notices before you submit your information to

those websites.

 

EMAILS AND NOTIFICATIONS

 

If you register an account, it is integral to your participation that we are able to send you emails and notifications inviting you to participate in research projects, which could be conducted online via survey. If you would prefer not to receive these service messages or notifications you will need to withdraw from the platform entirely. 

 

Separately, we may want to send you emails and notifications when your opinions feature in the news, or to encourage you to refer your friends and family to join too. If you would prefer not to receive these messages or notifications you will need to withdraw from the platform entirely. 


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COOKIES AND SIMILAR TECHNOLOGIES

 

We use “cookies” to improve your experience as you use our website and mobile apps. This section tells you about the cookies that we use, what they do and your choices when it comes to cookies.

 

Partner cookies

These cookies allow our partners to combine your survey data with their own data using common online identifiers.  Our partners use this data to create and improve their products and services, and to create an audience for advertisers to target with more relevant communications and propositions.

 

Your choices when it comes to cookies 

When you accessed this website you were presented with an alert that notified you of our use of cookies.  If you continue to use the website you are agreeing to the use of the cookies described in this notice.  However, you can use your browser settings to accept or reject new cookies and to delete existing cookies.  The ‘Help’ function within your browser should tell you how, and you can find more about how you can delete and manage cookies

at  http://www.allaboutcookies.org/ .  If you are primarily concerned about third party advertising cookies, you can turn these off by going to Your Online Choices at  http://www.youronlinechoices.com/uk/your-ad-choices . You should be aware that restricting the use of cookies may mean that you will not be able to take full advantage

of all the features or services available on this website.

 

YOUR RIGHTS

 

You have certain rights in relation to the personal data that we hold about you, which are designed to give you more choice and control over your personal data.  These rights are explained below. 

 

  • The right to request access to personal data: You can request a copy of the data we hold about you and related information. 

  • The right to request rectification of personal data: You can ask us to correct any inaccurate data about you and to complete any incomplete data that we hold about you.

  • The right to request erasure of personal data: You can request that we delete the personal data we hold about you in certain situations.

  • The right to request a restriction on processing of personal data: You can request that we restrict our use of your data to storage only, that we stop using it for all other purposes or that we retain data that was due for deletion in certain situations.

  • The right to object to the processing of personal data: You can object to certain types of processing of your personal data in certain specific circumstances in certain situations





 

EXERCISING YOUR RIGHTS:

You can exercise any of these rights by using the contact details below.  Once you have submitted your request we may contact you to request further information to authenticate your identity (because we want to make sure it is actually you requesting your data) or to help us to respond to your request.  Except in rare cases, we will respond to you within 1 month of receiving this information or, where no such information is required, after we have received full details of your request.  As noted above, while some rights apply generally, some are only available in certain circumstances, so if we feel that any right is not available to you we will let you know along with the reason for our decision.

 

Email: shirosh@thehyvv.com with the title - To the attention of  Privacy/Data Protection Officer. 


 

Lodging a complaint with a regulator

You have the right to lodge a complaint with a data protection regulator in Europe, in particular in a country you work or live, where your legal rights have been infringed or where your personal information has or is being used in a way that you believe does not comply with data. The contact details for the Information Commissioner’s Office (“ICO”), the UK’s independent regulatory body that upholds information rights, are available on  their website, which also contains details on how to make a complaint .  However, we encourage you to contact us before making any complaint and we will seek to resolve any issues or concerns you may have.

 

How to contact us

If you have questions about this notice, or about how we collect, store and use personal data, you can contact our Data Protection Officer. 

 

Email: shirosh@thehyvv.com  with the title -  To the attention of Privacy/Data Protection Officer. 


 

UPDATE TO THIS NOTICE :

This notice was last updated on the date that appears at the beginning of the notice. 

While we reserve the right to change this notice at any time, if any material changes are made we will provide notice to you via email or any other appropriate means to give you the opportunity to review the changes before they become effective. If you object to any future changes, you may close your account by emailing us at shirosh@thehyvv.com  with the title -  Account Closure Request. 

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